REFUND & DOWNLOAD POLICY

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Effective Date: October 3, 2026
Last Updated: October 3, 2026

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This Refund & Download Policy applies to digital music purchases made through fetishfrequency.com.

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Fetish Frequency sells downloadable digital music through Wix Music, with payments currently processed through PayPal.

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By purchasing a digital track, album, or other downloadable music product from Fetish Frequency, you acknowledge and agree to the terms below.

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01. DIGITAL PRODUCTS

Fetish Frequency offers digital music products that may include:

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• Individual tracks

• Digital albums

• Music collections

• Special releases

• Other downloadable audio products

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Digital products are delivered electronically and do not require physical shipment.

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02. DOWNLOAD DELIVERY

After successful payment, purchased music is made available electronically through Wix Music.

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Customers may receive access to the purchased music through the download functionality provided by Wix.

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According to the current Wix Music delivery system, purchased music may be downloaded an unlimited number of times for up to 72 hours following purchase.

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After this download period expires, the original Wix Music download link may no longer be available or capable of being resent.

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Customers are therefore responsible for downloading purchased music promptly and storing a personal backup copy.

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03. AVAILABLE AUDIO FORMATS

Downloads may be provided in formats made available by Wix Music.

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Depending on the source file uploaded to Wix, available download formats may include:

• MP3

• FLAC

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Available formats may vary by release.

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Fetish Frequency does not guarantee that every release will be available in every audio format.

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04. DOWNLOAD RESPONSIBILITY

Customers are responsible for:

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• Providing accurate information during purchase

• Maintaining access to the email address associated with the transaction

• Downloading purchased files within the available download period

• Ensuring that their device can open the supplied audio format

• Maintaining their own backup after download

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We strongly recommend downloading purchased files promptly after completing a transaction.

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05. DIGITAL SALES ARE GENERALLY FINAL

Because digital music is delivered electronically and cannot be physically returned, digital music purchases are generally final once access to the purchased content has been provided, except where applicable law requires otherwise.

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A refund is not normally provided solely because:

• You changed your mind

• You no longer want the music

• You purchased the wrong track by mistake

• You failed to download the music within the available download period

• Your device does not support the supplied file format

• You prefer a different version, mix, or format

• You later obtain access to the same music through a streaming platform

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Nothing in this policy limits any consumer right that cannot legally be waived.

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06. WHEN A REFUND MAY BE CONSIDERED

Fetish Frequency may review a refund request where there is a legitimate transaction or delivery problem, including situations such as:

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• A duplicate charge

• An incorrect amount charged

• The wrong purchased file being delivered

• A materially corrupted or defective file

• A confirmed technical failure preventing access to purchased content

• An unauthorized transaction

• Another circumstance where applicable law requires a refund

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Where possible, Fetish Frequency may first attempt to resolve a technical issue by correcting or replacing the affected file.

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07. DEFECTIVE OR INCORRECT FILES

If a purchased file is materially defective, corrupted, or different from the product purchased, contact Fetish Frequency as soon as reasonably possible.

Please include:

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• Your name

• Email address used for the purchase

• Transaction information

• Name of the track or album

• Description of the problem

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Where the issue can reasonably be corrected by supplying the proper file or resolving the technical problem, replacement or correction may be offered before a refund is considered.

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08. EXPIRED DOWNLOAD ACCESS

Wix Music currently provides a limited download-access period following purchase.

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Customers are responsible for downloading and backing up their files during that period.

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Expiration of a download link after the available download period does not automatically create a right to a refund.

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Because Wix Music may not permit an expired download link to be resent, Fetish Frequency cannot guarantee restoration of access after the applicable download window has expired.

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09. PAYMENT PROCESSING

Payments are currently processed through PayPal.

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Refunds approved by Fetish Frequency will generally be returned through the original payment method where technically possible.

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Processing times after an approved refund may depend on PayPal, the customer's financial institution, and other payment-processing systems outside Fetish Frequency's control.

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10. PAYPAL DISPUTES AND BUYER PROTECTION

PayPal disputes and Buyer Protection are governed by PayPal’s own terms. Opening a dispute does not change the copyright, licensing, or usage rights attached to Fetish Frequency music.

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If required, Fetish Frequency may provide relevant transaction and delivery records to PayPal.

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11. UNAUTHORIZED TRANSACTIONS

If you believe a payment was made without your authorization, contact PayPal promptly through the appropriate PayPal account or dispute process.

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You may also contact Fetish Frequency so that we can review the transaction information available to us.

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Unauthorized payment claims are subject to applicable payment-provider procedures and law.

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12. REFUNDS DO NOT GRANT USAGE RIGHTS

If a transaction is refunded, reversed, charged back, cancelled, or otherwise invalidated, any personal-use rights associated with that purchase may also terminate to the extent permitted by applicable law.

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A refunded purchase does not grant continued rights to distribute, reproduce, license, or commercially use the affected music.

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13. PERSONAL USE ONLY

A standard digital music purchase grants rights for personal listening only, unless a separate written license expressly states otherwise.

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Purchasing a track or album does not include permission for professional or commercial use.

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Separate licensing may be required for:

• Professional sessions

• Video content

• Monetized content

• Fetish films

• Commercial projects

• Synchronization

• Advertising

• Public performance

• Other professional use

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Please refer to the Licensing Terms for additional information.

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14. PROFESSIONAL LICENSES

This Refund & Download Policy primarily applies to ordinary digital music purchases.

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Professional licensing fees, custom compositions, commissioned work, and individually negotiated projects may be governed by separate payment and refund provisions contained in the applicable agreement or Licensing Terms.

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Where specific written licensing terms conflict with this general policy, the specific written licensing terms will control.

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15. CHANGES TO THIS POLICY

Fetish Frequency may update this Refund & Download Policy to reflect changes in:

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• Wix Music functionality

• Download delivery

• Payment methods

• Product formats

• Business practices

• Applicable legal requirements

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The current version will be posted on this page with an updated Last Updated date.​

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16. CONTACT

For questions regarding a digital purchase, download issue, duplicate payment, defective file, or refund request, contact:

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Fetish Frequency
Email: fetishfrequencymusic@gmail.com
Website: fetishfrequency.com
X: @FetishFreqMusic

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When contacting us about a purchase, please include the email address used for the transaction and the name of the track or album involved.

2026 FETISH FREQUENCY. ALL RIGHTS RESERVED.

DESIGN & DEVELOPMENT — DOMINION LOOM